FCasino Terms & Conditions —
What you need to know before you start

FCasino is an internationally licensed online betting and gaming platform offering Sports Betting, Live Casino, slots, and a range of other gaming services. Use of FCasino's services requires full compliance with these Terms & Conditions.

These Terms & Conditions form a binding legal agreement between you and FCasino. By accessing the FCasino website or using the mobile app, you are deemed to have fully accepted all terms of this agreement.

The following conditions must be met to open an account and use FCasino's services:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must register using accurate and truthful information — providing false details may result in account termination.
• Each person may only hold one account — multiple accounts are strictly prohibited.
• Online gaming must be legal under the local laws of the device or network being used to access the platform.
• FCasino may request your national ID or other documents at any time for identity verification purposes.

If any of the information provided at registration changes, please notify our support team as soon as possible. FCasino will not be held responsible for withdrawal delays or account suspension resulting from outdated or incorrect information.

You are fully responsible for the security of your FCasino account. Please follow these guidelines:

• Use a strong password — combining letters, numbers, and special characters.
• Never share your login credentials with anyone — not even family or friends.
• Always log out after using a public or shared device.
• Keep Two-Factor Authentication (2FA) enabled — it's the most effective way to keep your account secure.
• If you notice any unusual activity on your account, contact our support team immediately.

The following rules apply to all financial transactions on FCasino:

• Minimum deposit is ৳200 (Mobile Pay/Nagad) and minimum withdrawal is ৳500.
• Only payment methods registered in your own name may be used — third-party accounts are strictly prohibited.
• Withdrawal requests are typically processed within 3–15 minutes, though identity verification may extend this timeframe.
• KYC documentation is required for large withdrawals (৳50,000+).
• FCasino reserves the right to suspend transactions if money laundering or any illegal activity is suspected.
• FCasino does not charge any additional transaction fees; however, your payment provider (Mobile Pay/Nagad) may apply a small fee.

For detailed payment information, Financial Transactions View page.

The following terms apply when claiming bonuses and promotions at FCasino:

• Each bonus has its own wagering requirements — the bonus amount cannot be withdrawn until those requirements are met.
• The welcome bonus can only be claimed once per new account.
• The deadline to meet bonus wagering requirements is generally 30 days — the bonus will be forfeited once it expires.
• Any attempt to claim bonuses through multiple accounts may result in all accounts being suspended and balances forfeited.
• Some bonuses are only valid for specific games or sports — please read the bonus details carefully.

The following rules apply to all bets placed at FCasino at all times:

• Bets that have been accepted generally cannot be cancelled or changed — please make sure before you place your bet.
• Displayed odds may change at any time — the odds at the moment your bet is accepted will apply.
• If a match is cancelled or abandoned, the stake for that bet will be refunded.
• If a bet is processed incorrectly due to a technical error, FCasino reserves the right to void or correct it.
• FCasino will not be held liable for any bets that are not accepted due to network delays during live betting.

Maximum bet limits vary by market, sport, and event. For more details, Sports Betting View page.

The following actions are strictly prohibited at FCasino. Violations may result in account termination and balance forfeiture:

• Creating multiple accounts to claim bonus benefits.
• Attempting to hack or gain unauthorized access to another user's account.
• Match fixing or placing bets on outcomes known in advance.
• Exploiting vulnerabilities in FCasino's systems to gain an unfair advantage.
• Using the platform for money laundering or processing illegal funds.
• Using automated bots or scripts to place bets.
• Making or receiving payments through a third party's name or account.

FCasino reserves the right to suspend or close a user's account for the following reasons:

• Evidence of terms violations or fraudulent activity.
• Registering using false or forged identity documents.
• Suspicious financial activity or potential money laundering.
• Failure to submit identity verification documents within the required timeframe.

You may close your account at any time by contacting us via live chat or email. Please withdraw any available balance before requesting account closure.

FCasino is firmly committed to responsible betting. We encourage all members to bet in a healthy and controlled manner:

• Set your own monthly deposit limit — you can configure this anytime from your profile.
• You may request Self-Exclusion at any time — your account can be temporarily suspended for anywhere between 1 day and 6 months.
• Avoid chasing losses by placing larger bets in an attempt to recover lost funds.
• Bet for entertainment only — not as a source of income.

For more information, visit our Responsible Gaming Page View.

FCasino is committed to protecting users' personal information. Your registration details, payment data, and betting history are kept strictly confidential and are never shared with third parties — except as required by regulatory authorities or legal obligation.

We use 256-bit SSL encryption. To learn more, Privacy Policy Read.

FCasino reserves the right to update or modify these Terms & Conditions at any time. For significant changes, registered users will be notified via email or app push notification at least 7 days in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

FCasino operates under an international gaming license. Any disputes arising from these Terms & Conditions will first be addressed through negotiation. If a resolution cannot be reached, the matter will be settled through the mediation of the licensing authority.

To submit a complaint or dispute support@fcasino.betto email us. We will do our best to provide an initial response within 48 hours.